Full-time phone agent needed for a high-paced HVAC office. Warm and friendly customer service and calm under pressure are the most important qualities you need to be successful with us. Duties include booking incoming calls with accurate details, dispatching technicians, calling customers, making outbound calls to schedule maintenance appointments, sales follow-up and the serious use of multiple technologies. We are a very technically savvy company, candidates must be comfortable with computers, email, tablets, phones, texting and chatting—sometimes all at the same time! We place ultra importance on quickly responding to all incoming messages.
Performance incentives available. Full time hourly position, not commissioned sales. Hours are 8 to 5, but ability to work 9:00 to 6:00 during summer is preferred.
Job Type: Full-time
Salary: $10.00 to $13.00 /hour
- sales: 2 years