Please step inside our office, meet our people, and get a feel for who we are! We are a locally owned and operated company. When you call, email, or chat with us, you get one of our friendly office staff members ready to help you. There are a few things you need to know, including the Top 10 Reasons to choose us.
We’re All About Service
Everything we do is focused on fixing your problem correctly, fixing it the first time, and giving you the best value we can. Service is simply what we do – we live it and breathe it, every single day. We’re not perfect, and we make mistakes, but we’re dedicated to minimizing them and making things right when we do.
A great service company is built around its people, and we’re no exception. We believe everything starts and ends with the relationship our people have with you. When you allow us to serve you in your home, you’ll find we have a different attitude than most companies. We start by emailing you a picture and bio of the technician who is coming to your house, so you can get to know him even before you meet him, and so you can feel secure knowing who you are allowing into your home.
We’d love for you to get to know us better – click here for pictures and bios of our whole team.
We are proud to be members of these organizations:
|You know you can feel good when your service provider has an A+ rating from the Better Business Bureau – click here to see our listing.|
|Super Service Award: 2009, 2010, 2011, 2012, 2013, 2014, 2015||We’re proud of our Angie’s List rating for a good reason – it is the real deal! In the old days you didn’t really know if a company was legit because all you had to go on was how much money they spent on advertising. But now social media is moving us toward a reputation-based economy, and companies like ours are glad to see it! Why? Because the real service-oriented businesses will have plenty of happy customers who share their experiences. And since any unhappy ones can share just as easily, it is much easier for you to learn the truth before you hire someone.|
|As a local service business, we’re proud to be members of the Huntsville/Madison County Chamber of Commerce.|
|There are Carrier dealers, and then there are Factory Authorized Carrier Dealers like us. It takes a lot to become one, and you can feel great about the service and support you get when a FAD takes care of your equipment!|
|If your situation calls for a spit-ductless system, you want an M Series line® – we’ve installed a lot of them, and as a Mitsubishi Diamond Contractor, you can count on our knowledge! We also service and install the City Multi Line in commercial environments.|
|NATE (North American Technician Excellence) certification tests represent real working knowledge of HVAC and HVAC/R systems and is another area where we strive to increase our ability to take care of your home. Click here to learn more about NATE.|
|Nexstar members represent the professional best in the residential services industry. Members place great importance on being ethical, honest, trustworthy and responsible. We develop and adhere to industry best practices and an extensive Code of Ethics.|
|Keith Lowe, our co-founder, helped start the local chapter of the Building Owner and Manager’s Association, and sits its board of directors. Kiley Henry, our Marketing Manager, takes care of the BOMA webpage.|
|Vistage is a powerful resource calibrated for CEOs, small business owners and key executives who are driven to achieve next-level results for their companies, their leadership teams and themselves. Keith Lowe, our co-founder, is an active participant with Vistage Huntsville.|
|The National Federation of Independent Business stands up for small businesses all over America, and we’re a long term member.|
|Conditioned Air supports their mission of helping people. We also assist with their webpage. Our co-founder, Keith Lowe, sits on CASA’s board of directors.|